Troubleshooting
Connecting
Section titled “Connecting”The assistant says it can’t connect
Section titled “The assistant says it can’t connect”- Check the URL is exactly
https://api.adventur.ai/mcp, with no trailing slash and nothing after/mcp. - Make sure you can sign in to the app in the same browser. The connect flow uses that sign-in.
- Some clients cache a failed attempt. Remove the connector and add it again.
I connected, but some tools are missing
Section titled “I connected, but some tools are missing”Tools that need a permission you didn’t grant are hidden. Disconnect, reconnect, and tick the permissions you want on the consent screen. See permissions.
It worked yesterday and now asks me to sign in again
Section titled “It worked yesterday and now asks me to sign in again”Refresh tokens last 30 days, and are replaced on each use. If your assistant didn’t use the connector for a month, or you revoked it, sign in again. Nothing in your workspace is lost.
“An active paid plan is required”
Section titled ““An active paid plan is required””Your trial ended or the plan was cancelled. Pick a plan in Settings → Billing. If payment is only overdue, reading still works and writing resumes once the invoice is paid.
Posting
Section titled “Posting”A post is stuck in Review
Section titled “A post is stuck in Review”Drafts wait for approval. Approve it in the app, or ask your assistant: “Approve the post about the launch and schedule it for tomorrow morning.”
A post failed to publish
Section titled “A post failed to publish”Open it in the app to see the platform’s error. The common causes:
- The account’s connection expired. Reconnect it from Settings → Accounts, then retry the post.
- The copy is too long for the platform. See post length.
- Instagram without an image. Instagram needs at least one image or a video.
- Duplicate content. X rejects a post identical to a recent one.
A video post says “awaiting platform”
Section titled “A video post says “awaiting platform””X, LinkedIn, Instagram, TikTok and YouTube process video after upload. The post finishes within a few minutes on its own.
My TikTok post went to my inbox, not my profile
Section titled “My TikTok post went to my inbox, not my profile”Drafts sent from an assistant land in your TikTok inbox so you can add music and finish them in the TikTok app. Direct posting is only available from the composer in the app.
My YouTube upload is private
Section titled “My YouTube upload is private”Until AdVentur.ai finishes YouTube’s API audit, uploads are private. Make them public in YouTube Studio.
Still stuck?
Section titled “Still stuck?”Email hello@adventur.ai with what you asked your assistant, roughly when, and the error you saw. Use Send feedback in the app’s account menu to include your workspace details automatically.